- Paper sleeve
2. Empty Room
3. Black Mirror
RETURNS & EXCHANGE POLICY
Goods that are faulty or do not fit must be returned to Daniele Mammola, Via Piazza San Benedetto 6, 27020 Marcignago (PV) within 7 working days of the item being received by the Customer.
You can cancel/ask for a refund of your order within 30 days of receiving it by contacting us. Once you have cancelled the order, you must send the parcel back to us within 14 days. Once we get it, you will be refunded the price of the item(s) within 14 days. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty.
It is your responsibility to ensure safe return of the item(s) to us. If you return a high-value item, we recommend you use a recorded delivery service. We will refund the same means of payment as you used to make your purchase.
Please make sure to open and check your parcel as soon as you receive it; so that you have time to return the parcel or to report an issue to us, in order to receive a refund or another item. We can only work with you on your refund within a 30-day timeframe since the product is received.
Due to inventory and accounting purposes, we do not exchange items received for different items than originally purchased and we also do not process exchanges for another size within the same product (unless it is a packing error from our side).
You can return an item that is unwanted for a refund but bear in mind you will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty.
The Band reserves the right to alter specifications to those stated in the catalogue including slight differences in colour, shade and size.
The Customer's statutory rights will not be affected.
Goods shall be delivered by a carrier of the Band’s choosing. Carriage will be at cost to the Customer and forms part of the invoice. We aim to dispatch goods within 7 working days.
Please wait 31 days to report to Atwood any outstanding orders.